BetVictor Ends Poker Services, Will Focus on Sports and Casino
Gibraltar-based BetVictor has quietly ended its online-poker offerings, and will focus in the future on its long-running sports-betting and casino services. BetVictor Poker had previously existed as a skin on the Microgaming Poker Network, and though it had recently left MPN, it had been expected by many industry watchers to resurface on another network.
Instead, at least for the time being, the company won’t be offering poker. Existing customers are being redirected to the company’s other online products and to reconnect with their online balances.
BetVictor sent a brief notice to its online poker customers, announcing, briefly, “Today marks the closure of BetVictor Poker. We’d like to take this opportunity to say thanks to all our loyal players who’ve chosen to use BetVictor Poker over the years.”
The company has created a more detailed FAQ regarding the closure and the transition process to its remaining services, but has not prominently published that information. As a public service, we reproduce that FAQ here:
BetVictor Poker Closing FAQ
This FAQ will answer any questions you may have relating to your BetVictor Poker account or your BetVictor Affiliate account. Should your questions not be covered on this page then please feel free to contact our customer service agents either via Live Chat or email ([email protected]).
Q. When will BetVictor Poker be closing down?
A. BetVictor Poker will formally cease operating on Wednesday, June 7th.
Q. I have a cash balance in my poker account. What will happen with my money?
A. Players will have until June 7th to transfer their real cash balance to their Sports/Casino wallet or to withdraw it should they wish to. Players are, in no way, at risk of losing their balances. At the point of closure, any balances still in players’ accounts will be transferred by BetVictor to said players’ Sports/Casino wallet.
Q. I have non-cashable points, can I redeem these for cash?
A. Unfortunately not, however players can use any points they have to buy-in to tournaments at a rate of 100 points per €1 in tournament buy-ins. Of course, any cashable points can be redeemed for cash up to the point of closure.
Q. I have unused tickets. Can I redeem these for cash?
A. You will still be able to use any tickets up until we cease operations on Wednesday, June 7th. Any unused tickets will be redeemed for cash upon closure and any funds credited to players’ Sports/Casino balance by 18:00 CET on Wednesday, June 7th.
Q. I receive cashback on a the 1st of each calendar month. Will I still receive a payment for this?
A. Yes. Players will receive one payment on June 1st for rake generated from May 1st – 31st and then another payment by 18:00 CET on June 7th for rake generated from June 1st – June 7th inclusive.
Q. I am an affiliate. Will I still receive my commission?
A. Yes. As was communicated to you via email, you will need to submit an invoice for monies owed for May by 5th June. You will then need to submit another invoice by 5th July for any monies owed in June.
Q. Will my affiliate account be closed down?
A. No. Should you continue to make referrals you will also generate commission on our Sports and Casino products.
BetVictor’s abrupt closing is the seocnd significant departure of a skin from MPN in recent weeks, following that of PKR. However, BetVictor’s exit appears to be largely a deemphasis on poker as a whole within the company, rather than because of any difficulties between the company and MPN.
BetVictor boasts one of the oldest traditions in all of gambling. Originally known as Victor Chandler, the company was founded in 1948 and became a UK mainstay for decades.